Format of complaint, and warning letters to storekeepers whose accountant overcharge their customers. Departmental stores who also serve their customer with these high prices can also be served with these complaint letters.
To,
The manager, Global store
Respected sir,
I am writing this letter to inform you that I bought some groceries from you store. One of the items was a 10kg bag of rice. The price mentioned at the counter was $25 but the time of billing the price mentioned on my bill was $35. I asked the cashier to look into it but he clearly refused by saying that it is not his duty, and I am supposed to pay the increased amount. At that time I paid but now I am writing you to look into it, and refund the extra amount I had paid. I want a quick response from your end otherwise I have to take help from the consumer court. You cannot make the customer fool by doing such acts, and you also need to update the system, and teach your staff to be nice with the customer. Please find attached list of items. I am looking forward to your response. Thank you.
Yours sincerely,
Mrs. Sara mike
To Electricity Association Punjab,
Dear Sir,
I have sent you this letter to file a complaint regarding my over billing of electricity. The past few months, I am receiving my electricity bill more than the average of whatever I have been receiving since I shifted to this house, which is more than 2 years.
I ignored the over billing first time thinking that maybe this is dye the increase in usage of units but next month the same thing happened even though I along my family were not at our place for about two weeks. I was sure there was some issue with the bill so I myself calculated the bill by multiplying the units with their price, and was astonished to see the amount was not even the half of what I was paying. I have attached all my past bills, and you can look into them yourself.
I request you to recalculate my bills, and refund the extra amount I have been paying. For any further query please contact me. I would be thankful to you if you address this issue as soon as possible.
Best Regards;
Fatima Amir
Address_____
Contact Num____
To: Landlord
HighX Properties Ltd., Ontario, Canada
Upon checking my bill earlier this month, I noticed that I have been over-billed for my electricity use. The bill shows that I have used 405 units of electricity; however I have only used 305. I have checked the meter myself. You are welcome to check, and confirm as well.
Please send a refund for the units I was over-billed on.
Thank you,
Jeffrey Mia
Bradford, Ontario, Canada
Dear Sir,
I sent this letter to file a complaint regarding electricity over billing. I received the electricity bill yesterday of the last month, and was shocked to see the amount. It was three times greater than the amount I usually receive. There was no such increase in the electricity usage too so I am really confused. Kindly look into the matter, and let me know the reason behind this.
I have attached the bill of last month along with the previous bills so you can compare. You may contact me in case of any further query. Thank you.
Best Regards,
Ali Noor
Contact_______
Dear Sir,
With all due respect, I am writing this letter to inform you about my bill which has been over billed. I am very disappointed with this situation since I do not use that much electricity at my house. I am barely home at the day since I have to be in my office. Even when I do come home, I do not utilize much electricity. I have a small home, and I am the only one living there. On the weekends my electricity consumption is not that much either, so it is quite surprising to see I have such an expensive bill. I request you to please look into your systems, and do a double check on my bill amount. It is possible that electricity is being stolen through my meter so please send someone to look into this as well.
I hope you will acknowledge my situation, and resolve the matter soon. For further inquiries, you may contact me at the number given below.
Best Regards,
Bilal Ali
To,
The Manager Complaint Cell,
RTY Home Services,
New Jersey
Dear Sir,
Today I received an invoice for the services your organization has provided from (date) to (date) regarding the rewiring of my house situated at _______. My order number was _______. There is no doubt that the service you provided are excellent, and we are very happy with it, an error is found in the invoice. The final expense sheet provided before the start of work categorically states the amount of each activity, and product with the total sum mentioned in the end. I can clearly see that it does not match with the invoice. Amount in some activities is over-billed ultimately increasing the total cost.
I have attached copies of the final expense sheet, and the invoice for your reference. Please correct these errors, which are surely a typing mistake, and send the rectified invoice back to me so that I may clear the dues.
An early action in this regard will be highly appreciated.
Best Regards,
Natasha Barker
New Jersey
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