Format of complaint letter to send to a car service company, and telling them the vehicle that you purchased from them is not up to the standard it has many problems in it.
To: Hyundai Service Center
Oklahoma City, Oklahoma, United States
I am writing to issue a complaint against the services I was provided for my Hyundai Santro vehicle last Tuesday.
After having the brake pads service in my vehicle, I noticed other problems with my vehicle.
The ‘Check Engine’ light is always on, and there seems to be a coolant leak as well. I believe that while
servicing my brake pads, the mechanics had broken something else. This is the result of doing your job in a
hurry without checking.
This is very disappointing, and I expect better service from the official Hyundai repair center. I demand that my vehicle be repaired properly, and this time without cost.
Sincerely,
Chong Moniscalco
Oklahoma City, Oklahoma, United States
To the Car Service Center,
Hello,
I sent this letter to file a complaint on behalf of High Tech Company as its manager. Last week, we sent our 11 company vehicles to your service center for their service. However, 4 of the vehicles are not working properly, and not even 10 days has passed since their service. In addition to this, the drivers of the some other vehicles also complained that they see no change in the vehicle, or its operation even after the service. It has been 7 years since we send our vehicles to your center for their service, or in case of any damage, and it is the first time that such thing has happened. To say that I am disappointed would be an understatement.
I will be sending the vehicles again tomorrow so please look into the matter, and let me know the reason behind this. Feel free to contact me in case of any clarification. Thank you.
Best Regards,
Ali Noor
Manager High Tech Company
Dear Sir,
With all due respect, I am writing this letter of complaint regarding your car service center. I have been using your service for quite a time now for the maintenance of my car however, I am not pleased with your recent services. Yesterday, I brought my car to the workshop since its paint had scratched from a few places, and the window panels had gone a bit loose too. When I came to pick up my car after two hours, it was a complete mess. The paint had been scratched off completely, my side mirrors were missing, and the tires punctured too. The management told me I would have to pick up my car tomorrow since it was not ready, and behaved rudely as well. They charged me an expensive amount too.
I hope that this will not happen again, and you will make sure to do so. For further inquiries you may contact me at the number provided below.
Best Regards,
Bilal Ali
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